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      Our Maids, Inc. Privacy Policy (California residents)

      Last updated: July 4, 2021

      This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

      We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.


      Interpretation And Definitions

      Interpretation

      The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

      Definitions

      For the purposes of this Privacy Policy:

      Account means a unique account created for You to access our Service or parts of our Service.
      Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.
      Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Our Maids, Inc, 8 The Green, Suite 7637, Dover, DE 19901. For the purpose of the GDPR, the Company is the Data Controller.
      Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
      Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
      Country refers to: California, The United States of America, its Territories, Alaska and Puerto Rico. It also refers to Canada, its Provinces and territories.  
      Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
      Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
      Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
      Personal Data is any information that relates to an identified or identifiable individual. For the purposes for GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity. For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
      Sale, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's Personal information to another business or a third party for monetary or other valuable consideration.
      Service refers to the Website.
      Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
      Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service. • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
      Website refers to Our Maids, Inc., accessible from https://www.ourmaids.com
      You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.


      OUR MAIDS, INC. PRIVACY POLICY: Last updated July 4, 2021. (United States and Canada)
      This Privacy Policy outlines Our Maids, Inc.,  ("we", "our" or "the Company") practices with respect to information collected from users who access our website at  https://www.ourmaids.com ("Site"), or otherwise share personal information with us (collectively: "Users"). 


      GROUNDS FOR DATA COLLECTION:
      Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information")  is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

      When you use the Site, you consent to the collection, storage, use, and other uses of your Personal Information as described in this Privacy Policy, we can delete your information from our storage systems immediately upon your request by any means. 

      We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions. 
       
      WHAT INFORMATION WE COLLECT? 
       
      We collect two types of data and information from Users. 
       The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“Non-personal Information”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, place, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).

      The second type of information Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:
      Your name, physical address, phone number, e-mail address.


      How do we receive information about you?
      We receive your Personal Information from various sources:
      When you voluntarily provide us your personal details by phone, e-mail or the contact forms on our website  in order to get our services;
      When you use or access our Site in connection with your use of our services;
      When you send us the free estimate, a request for a quote, booking forms, text messages and e-mails


      We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.


      We may use the information for the following:
      Communicating with you – sending you notices regarding our services, providing you with technical information and responding to any customer service issue you may have
      In addition to the different uses listed above, we may transfer or disclose limited (your name and physical address to perform a service) Personal Information to our subsidiaries, affiliated companies and subcontractors (cleaning teams.)

      We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.


      User Rights
      You may request to: 
      Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. 

      Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 

      Request rectification of your personal information that is in our control.

      Request erasure of your personal information. 

      Object to the processing of personal information by us. 

      Request to restrict processing of your personal information by us.

      Lodge a complaint with a supervisory authority.
      However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 


      If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:
      Our Maids, Inc.
      CustomerCare@OurMaids.com
      Phone: 302-603-7947
      8 The Green, Suite 7637, Dover, DE. United States of America.


      Retention
      We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

      We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.


      Cookies
      We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

      A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 


      This Site uses the following types of cookies:

      a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 


      b. 'persistent cookies' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 


      c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.


      Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.


      We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.


      Third party collection of information
      Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 


      This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 


      How do we safeguard your information?
      We take great care in implementing and maintaining the security of the Site and your information. Your information is saved in our computers hard disc as soon as we collect it, is not available online or any cloud storage and is accesible by Our Maids personnel only.


      Transfer of data outside the EEA 
      Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.


      Advertisements
      Marketing
      We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  


      Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 


      Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.


      Corporate transaction
      We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.


      Minors
      We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at CustomerCare@OurMaids.com or call us 302-603-7947


      Updates or amendments to this Privacy Policy
      We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.
      How to contact us
      If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us by any means below.


      Our Maids Inc., is located at:
      8 The Green, Suite 7637, Dover DE, United States of America.

      Corporate number is 302-603-7947

      e-mail: CustomerCare@OurMaids.com


      Last Modified July 4, 2021