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Confidentiality.
Any information you submit is treated strictly confidential and in accordance to the Laws and regulations of the United States of America, depending on where (State) you start the transaction, as this is the oficial site for the U.S.A. We never share it with other parties and can be deleted from our systems immediately upon your request. Information transmitted via the contact form, the booking tool, our site and e-mail system as well as over the phone is used only to offer you cleaning services for a fee.

SI SU IDIOMA ES ESPAÑOL LLAMENOS AL 972-762-2881, AQUI TODOS SOMOS BILINGÜES.

Terms and conditions (Legality)

Copyright 2021-2020, not part of this site shall be used nor distributed to profit from it without written permission from Antonio V. Moreno, Director and President of Our Maids brand and the Corporation, (Our Maids, Inc., a Delaware Corporation) , its colors and formats used on this and other sites, and any other communication media arising from interacting with this site. Send inquiries to avmoreno@me.com or call toll free from the United States of America and Canada at 1-302-212-0776 From Mexico or any other parts in the world dial 001-302-212-0776
1. We both agree that obligation on both parties initiates upon we receive your online booking or confirmation for services by any other means (e-mail, phone). You also agree that you can cancel at any time, but at least a day before your scheduled date. If you prepaid, we will refund your money immediately after canceling our appointment. No cancelation fees apply. ONCE YOUR SERVICE IS BOOKED, WE ARE OBLIGATED TO CLEAN YOUR HOME THE DATE AND TIME SET UP, AND YOU ARE OBLIGATED TO PAY FOR SERVICES THE SAME DAY UPON THE GIRLS ARRIVAL OR AT MOST WHEN THEY FINISH CLEANING, ON OUR WEB PORTAL. OPTIONALLY, YOU CAN GIVE THE GIRLS CASH. Our terms are: DUE UPON RECEIPT.
2.- We both also agree that our service is for a set price and the industry standards for cleanliness. By sending the booking form or booking our services by any other means, you agree to both. Our guarantee is that if you are not happy with the service, we will redo the areas in conflict at no extra cost to you. Also, if for any reason we cannot do your home the scheduled date and you paid for services in advance, we are only obligated to do it at another time both parties agree to, or refund your full payment immediately.
3.- We both agree that There may be extraordinary circumstances when we could not clean your house. To the extent possible we will notify you as soon as possible, and if for any reason we could not do your home the set day, we are only obligated to do it next working day (we are closed Sunday) for the same agreed fee.
For more details see our PRIVACY PAGE